Frequently Asked Questions

  • Grace On Wheels is a mobile, non-medical outreach program serving women and families experiencing homelessness or housing instability in Bend, Redmond, La Pine, and Prineville, Oregon. We bring practical support directly to the community, helping families navigate paperwork, appointments, and systems so they can move toward stability and independence.

  • We primarily serve:

    • women experiencing homelessness

    • single mothers and pregnant women

    • families living in cars, motels, or unstable housing

    • women impacted by domestic violence

    • children and youth experiencing housing disruption

    Our focus is on dignity, safety, and walking beside families at their pace.

  • Grace On Wheels helps with the practical barriers that often keep families stuck, including:

    • replacing IDs and DMV paperwork

    • obtaining birth certificates and vital records

    • court date reminders and navigation support

    • school enrollment and transportation coordination

    • SNAP, OHP, and benefit applications

    • email, phone, and appointment setup

    • résumés, job applications, and interview preparation

    • warm referrals to trusted community resources

    We are non-medical and do not provide clinical or emergency services.

  • No. Grace On Wheels does not provide housing or shelter directly.
    However, we help families navigate housing applications, documentation requirements, and referrals, and we work alongside shelters, housing providers, and community partners.

  • Not always. Grace On Wheels meets families at scheduled community locations. When possible, we encourage appointments so we can give each person focused time, but we understand that schedules can be unpredictable.

  • We meet families in safe, neutral community locations, such as:

    • partner sites

    • churches

    • libraries

    • shelters

    • community centers

    Exact locations and schedules are shared through partners or by contacting us directly.

  • Yes. All services provided by Grace On Wheels are free of charge to participants.

  • Yes. We respect privacy and confidentiality. Information shared with Grace On Wheels is treated with care and is only shared with partners when necessary and with consent.

  • No. Grace On Wheels is a non-medical, non-clinical program.
    We do not provide therapy, diagnoses, or emergency mental health services. If someone needs medical or crisis care, we help connect them to appropriate resources.

  • Grace On Wheels is softly faith-inspired.
    Our work is guided by compassion, service, and the belief that grace meets people where they are. We do not require participation in religious activities, and we welcome people of all backgrounds.

  • Grace On Wheels is supported through:

    • grants

    • donations

    • church and community partnerships

    • corporate and foundation support

    We operate with transparency and stewardship, ensuring funds directly support families.

  • Yes. Donations help cover:

    • documentation fees

    • program supplies

    • transportation costs

    • outreach and technology

    If you’re interested in supporting Grace On Wheels, please visit our Donate or Get Involved page, or contact us directly.

  • As we grow, we plan to welcome volunteers in supportive roles. Volunteer opportunities may include outreach support, administrative help, or community engagement. All volunteers are trained and screened to ensure safety and confidentiality.

  • We welcome partnerships with:

    • nonprofits

    • shelters and outreach programs

    • churches and faith communities

    • schools and family support programs

    • businesses and community groups

    If your organization serves women or families, we’d love to explore how we can work together.

  • You can reach us by:

    • email

    • phone

    • social media

    • or through one of our community partners

    Visit our Contact page for the most up-to-date information.

  • It reflects our belief that grace isn’t distant or abstract — it shows up, moves toward people, and walks with them. Sometimes, grace simply needs wheels.